Privacy Policy

Effective Date: 1 Feb 2025

1. Introduction

At Cidentify UK, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when interacting with our website, services, and platforms. We are committed to complying with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information – Name, date of birth, passport/ID number.
• Contact Details – Email address, phone number, postal address.
• Educational & Career Information – Current career, academic background, course preferences.
• Payment Information – Credit/debit card details (processed securely via third-party payment providers).
• Technical Information – IP address, browser type, device information, and cookies.
• User Preferences & Interests – Information provided through forms, surveys, or communication with us.

3. How We Use Your Information

We process your data for the following purposes:

• To register and manage your account on our platform.
• To provide educational services, including course enrolment, career assessments, and training programs.
• To process payments securely for courses and services.
• To communicate with you, send essential updates, and respond to inquiries.
• To improve user experience and personalise content on our website.
• To comply with legal obligations and regulatory requirements.

We do not sell or rent your data to third parties.

4. Data Storage & Security

We implement strict security measures to protect your data from unauthorised access, alteration, or disclosure. Your data is stored on secure servers within the UK and EEA, and we ensure compliance with industry standards for data protection.

5. Sharing Your Data

We may share your data with:

• Educational Institutions & Partners – If required for university applications or course registrations.
• Payment Processors – To securely handle transactions.
• Legal Authorities – If required by law or for fraud prevention.

All third parties must comply with strict confidentiality and data protection standards.

6. Your Rights Under UK GDPR

You have the following rights regarding your data:

• Right to Access – Request a copy of the personal data we hold about you.
• Right to Rectification – Request corrections to inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”) – Request the deletion of your data in certain circumstances.
• Right to Restrict Processing – Limit how we use your data.
• Right to Data Portability – Receive your data in a structured, machine-readable format.
• Right to Object – Opt out of marketing communications or data processing.

Please get in touch with us at [email protected] to exercise these rights.

7. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance the browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “1 Feb 2025.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us:

By using Cidentify UK’s services, you agree to the terms of this Privacy Policy.